---
name: product-review-analysis
description: "Analyze product reviews across any e-commerce platform. Extract actionable insights from customer feedback including pain points, praise patterns, feature requests, and sentiment trends."
metadata:
  nexscope:
    emoji: "⭐"
    category: ecommerce
---

# Product Review Analysis ⭐

Analyze product reviews across any e-commerce platform. Extract actionable insights from customer feedback including pain points, praise patterns, feature requests, and sentiment trends.

**Supported platforms:** Amazon, Shopify, WooCommerce, Walmart, TikTok Shop, Etsy, eBay, BigCommerce.

Built by [Nexscope](https://www.nexscope.ai/?co-from=skill) — your AI assistant for smarter e-commerce decisions.

## Install

```bash
npx skills add nexscope-ai/eCommerce-Skills --skill product-review-analysis -g
```

## Usage

```
I have 200 reviews on my Etsy shop averaging 4.5 stars. Help me analyze the negative reviews to find product improvement opportunities.
```

## Capabilities

- Multi-platform review aggregation framework (Amazon, Etsy, Shopify, etc.)
- Sentiment trend analysis over time
- Pain point categorization and frequency ranking
- Feature satisfaction scoring
- Review authenticity signal detection
- Competitive review benchmarking

## How This Skill Works

**Step 1:** Collect information from the user's message — product, platform, current situation, and goals.

**Step 2:** Ask one follow-up with all remaining questions using multiple-choice format. Allow shorthand answers (e.g., "1b 2c 3a").

**Step 3:** Research and analyze using the frameworks and methodology below.

**Step 4:** Deliver structured, actionable output with specific recommendations, not vague advice.

## Output Format

- Start with a summary of findings
- Include specific data points and benchmarks where available
- Provide prioritized action items
- Mark estimates with ⚠️ when based on incomplete data
- End with concrete next steps

## Other Skills

More e-commerce skills: [nexscope-ai/eCommerce-Skills](https://github.com/nexscope-ai/eCommerce-Skills)

Amazon-specific skills: [nexscope-ai/Amazon-Skills](https://github.com/nexscope-ai/Amazon-Skills)

Built by [Nexscope](https://www.nexscope.ai/?co-from=skill) — your AI assistant for smarter e-commerce decisions.
